Caroline Hynes is a Director of Product with Zendesk. Caroline’s career has been in technology starting during the first dot com boom in San Francisco, learning her trade at a start-up. Caroline has worked in various industries and companies across Europe and the US including Disney, British Telecom, WPP, Paddy Power, and Intercom. Throughout her career a focus on project delivery and building products that try to solve the highest impact problems for their users.